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Flight delayed or cancelled? Here's what you're owed.

UK261 and EU261 set fixed compensation for delays, cancellations and denied boarding. Check what applies to your flight, then let us draft the letter.

Check your flight for free See how it works
Up to £600 per passenger One flat fee, £19.99 You keep 100% of it

Illustrative example of a case journey

Built on the rules that decide your claim

  • UK261
  • EU261

Is the airline holding back your compensation?

Answer a few questions to see what UK and EU rules say you're owed. It's free and takes under a minute.

  • Delays, cancellations and denied boarding
  • Flights from the UK and EU, and into them on UK or EU airlines
  • Flights from the last 6 years
What happened to your flight?
Where did it fly?

Your result

Answer the questions above and your result appears here.

A guide based on UK261 and EU261, not legal advice. The final amount depends on the full facts of your flight.

How it works

You stay in charge of your case. We give you the right rules, the right words and the right timing at every step.

  1. Tell us what happened

    Describe your flight in your own words and add your booking, boarding pass or airline emails. We pull out the key facts and build a timeline.

  2. See where you stand

    We identify whether UK261 or EU261 applies, what you could get back and any deadline you need to meet. This part is free.

  3. Send your complaint

    We draft a letter that cites the right rules for your case. You check it, then send it from your own email.

  4. Escalate until it's upheld

    If they refuse or go quiet, we tell you when to escalate and draft your ADR scheme or small claims paperwork.

Flight claim pricing

One fee, however far your case has to go.

Compensation case

Not open yet

For flight delay, cancellation and denied boarding claims.

£19.99per case
  • Your complaint and every escalation
  • Timeline built from your documents
  • Deadline reminders by email
  • Ombudsman, ADR and small claims paperwork
Join the waitlist

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Flight claim questions

Can't find what you need? Email [email protected].

How far back can I claim for a flight?

In England and Wales you can usually claim for flights up to six years ago, and in Scotland up to five years.

What counts as an extraordinary circumstance?

Things genuinely outside the airline's control, such as severe weather, air traffic control restrictions, security risks or airport closures. Technical faults and staff shortages usually don't count, and the airline has to prove its case, not just assert it.

Do I need travel insurance to claim?

No. UK261 and EU261 compensation is a statutory right against the airline, separate from any travel insurance policy. You can claim directly from the airline regardless of what insurance you have.

Pre-launch

Don't let a "no" be the final word.

The checker above already works today. Paid help with your letter and escalation isn't open yet — join the list and we'll email you the moment you can start.